Customer Service and Content Moderator agents (German, Danish or Norwegian) at Jobisite / employment-usa.net

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applicants

Customer Service and Content Moderator agents (German, Danish or Norwegian)

at Jobisite in Malta

Looking for Customer Support Agents and Online Content Moderator, GERMAN, DANISH or NORWEGIAN Native or Bilingual.

Are you not located in Malta yet? The company will provide a relocation package!

START DATE FULLY PAID TRAINING:
Danish Online Content Moderator - 2/12 or 01/25
Norwegian Customer Service Agents - 10/24
German Customer Service Agents and Content Moderator - 4/11 or 2/12

Responsibilities:

-View and review user-generated content (e.g. sales ads).
-Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
-Follow communication procedures and policies.
-Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements:

-No previous experience is required however some customer service experience would be ideal
-Candidates must have strong PC skills, have the ability to learn to use new computer tools
-Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail and empathy when dealing with customers.
-German, Danish or Norwegian (native or advanced) and English language skills (conversational).
-Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
-Passionate about making a difference.
-Flexible in working times.

Perks:

-Work from home in Malta, hybrid set up
-Possibility to extend leave while working from abroad, within EU (up to 2 weeks)
-Team Performance Bonus, received twice a year, based on team performance
-Development and Career Opportunities
-Free transport to the office from certain areas in Malta
-Free Private Health Insurance cover (after probationary period)
-Free annual eye test
-Discounts for Gym Membership, Taxi Services
-Free English Course
-Work from home allowance

Please send your CV to [email protected], together with your salary expectations, a brief motivation on your interest, your chosen language and start date.
Reference : Customer Service and Content Moderator agents (German, Danish or Norwegian) jobs

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