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applicants
Customer Service Executive
at BusinAssist in Essex
Job Title: Customer Service Executive
Location: Remote
Job Type: Full Time
Company: BusinAssist
Salary Offered: £3000 - £4000 per month
About Us:
BusinAssist is a global business support services website. At BusinAssist, we specialise in supporting entrepreneurs and businesses across the globe with comprehensive back-office solutions. From virtual office addresses, company formation, mail handling, business communication, compliance and back-office services, we help businesses start and operate smoothly - no matter where theyre based. To know more about us visit our website: www.businassist.com
Were growing fast and are now looking for a Customer Service Executive who shares our passion for professionalism, reliability, and client satisfaction.
Responsibilities:
Respond to customer queries via email, chat, and phone in a timely and courteous manner
Assist clients with service-related inquiries, such as UK company setup, virtual office packages, or document-related concerns
Maintain records of customer interactions and follow-ups in our CRM system
Coordinate with internal departments to resolve customer issues efficiently
Provide accurate information about BusinAssist services, pricing and policies
Ensure a high level of client satisfaction by providing helpful and friendly support
Follow up on customer feedback and contribute to service improvements
Support onboarding of new clients by guiding them through our offerings and setup process
Requirements:
Experience in customer support or a client-facing role (1+ year preferred)
Excellent verbal and written communication skills in English
Comfortable using email, chat tools, and CRM systems
Strong problem-solving and multi-tasking abilities
Ability to work independently and manage time effectively
A customer-first attitude with a genuine desire to help others
Bachelors degree in any discipline preferred
Reference : Customer Service Executive jobs
Reference : Customer Service Executive jobs
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