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Customer Fire Svc Rep needs 5 years’ service industry experience managing service operations and/or service scheduling.
Customer Rep Fire Svc requires:
• Service industry
• Customer service
• Scheduling
• Dispatch
• Handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence
• Experience and/or basic project accounting or costing principles is desired.
Customer Rep Fire Svc duties:
• Receives customer requests for unscheduled or scheduled service.
• Determines customer needs and matches appropriate Technician or Team Lead to the need.
• Communicates the action plan and services to be provided directly to the customer.
• Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
• Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
• Upon completion, reconciles all service requests daily.
needs 5 years’ service industry experience managing service operations and/or service scheduling.
Customer Rep Fire Svc requires:
• Service industry
• Customer service
• Scheduling
• Dispatch
• Handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence
• Experience and/or basic project accounting or costing principles is desired.
Customer Rep Fire Svc duties:
• Receives customer requests for unscheduled or scheduled service.
• Determines customer needs and matches appropriate Technician or Team Lead to the need.
• Communicates the action plan and services to be provided directly to the customer.
• Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
• Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
• Upon completion, reconciles all service requests daily.

Reference : Customer Fire Svc Rep PAYS $21/HR Seattle, WA jobs

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Published at 12-10-2024
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