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Full-time Customer Service Rep

at Jobisite in North Carolina

We are currently seeking a dedicated and professional Representative to join our esteemed team. As the first point of contact for our clients, visitors, and callers, the Receptionist plays a crucial role in delivering exceptional customer service and maintaining the efficient operation of our office.

Responsibilities
• Greet clients and visitors in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately.
• Assist with client intake processes, including gathering necessary information and completing paperwork.
• Handle incoming and outgoing mail and deliveries.
• Assist with basic administrative tasks
• Collaborate with attorneys and staff to ensure smooth office operations.
• Maintain confidentiality of sensitive information and adhere to legal ethics and regulations.
• Provide administrative support to attorneys and legal assistants as needed.

Qualifications
• Must be fluent in English
• High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
• Previous experience in a receptionist or administrative role, preferably in a legal setting.
• Excellent communication and interpersonal skills, with a professional and friendly demeanor.
• Strong organizational and multitasking abilities, with keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Ability to handle confidential information with discretion and integrity.
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Positive attitude, reliable work ethic, and a willingness to learn and grow within the role.
• Join our dynamic team and contribute to our commitment to providing exceptional legal services to our clients. If you possess the skills and qualities outlined above, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: From $22 to 32 per hour

Benefits:
• Dental Insurance
• Health insurance - We pay 99%
• Life insurance
• Paid time off
• Vision insurance
• 401k with Employer Matching

Schedule:
4-8hour shift
Monday to Friday

Work Location: Remote

Reference : Customer Service Rep jobs


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Published at 17-07-2024
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