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Are you looking for a flexible, work-from-home opportunity that allows you to make a real impact in a dynamic environment? We are currently seeking motivated and customer-focused individuals to join our team as Customer Support Representatives. This is a fantastic opportunity for those who are looking to grow their career in customer service while enjoying the flexibility and comfort of working from home.

Position Details:

Title: Remote Customer Support Representative

Location: USA (only for residents)

Pay: $15 - $19 per hour, depending on experience and performance

Hours: Full-time, 8 hours per day, 5 days a week (rotational shifts)

Payments: Bi-weekly

Key Responsibilities:

Respond to customer inquiries via email, phone, and live chat in a timely and professional manner

Troubleshoot and resolve customer issues, escalating when necessary

Maintain a high level of product knowledge to effectively assist customers

Document customer interactions and follow up on unresolved issues

Collaborate with cross-functional teams to improve the customer experience

Requirements:

Must be at least 18 years old

Currently residing in the USA

Proven experience as a Customer Support Representative or similar role

Excellent written and verbal communication skills in English

Strong problem-solving and multitasking abilities

Comfortable working with computers and various software tools (experience with CRM systems is a plus)

Reliable high-speed internet connection and a quiet workspace at home

Ability to work rotational shifts, including nights and weekends

Benefits:

Competitive hourly wage ($15-$19/hour)

Bi-weekly payments

Work from the comfort of your home

Opportunities for growth and career advancement

Collaborative and supportive team environment

To apply for this position, please follow the link to our application form: forms(dot)gle/Uj3Av5CiKPsQ4qc88. We look forward to hearing from you!

Note: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Reference : Customer Support Representatives jobs

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Published at 20-06-2024
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