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Office Administrator
at Recuitmentboutique in United Kingdom
London based role with Head Office located in Ealing, Greater London, W5 5SA
Are you looking for an exciting opportunity in the facilities management industry?
Our client, Landmark Facilities Management is a small independent business based in Ealing Broadway.
Due to their success and growing client list, they are currently recruiting an Office Administrator to assist their growing team.
As the successful candidate, you:
Are highly organised, detail-oriented and capable of multitasking.
Will be providing essential administrative support that enables other staff members to focus on their core responsibilities.
Have strong communication and interpersonal skills, this is critical for the role.
Are someone who will ensure the smooth running of a busy office and support the management team by carrying out office support duties.
As the successful candidate, you will:
Assist in ensuring the smooth and efficient running of administration activities within the companys office.
Be managing the work request and job completion process for work carried out by both internal engineers and external subcontractors.
Ensure all work requests are actioned and completed within the relevant SLA timescale
Ensure the work request database is accurately maintained at all times and work request status information is current and accurate
Ensure all work requests are actioned on the day they are received
Key Responsibilities
Assisting with the management of the help desk, receiving work requests, liaising with subcontractors and internal engineers and the management of the work request process through to job completion using XRM or a similar database system
Monitoring all incoming work requests and producing job sheets and subcontractor work requests as required
Tracking and following up all work requests through to completion ensuring the status of any request can be determined at any time and efficient manner and information is feedback so the client can be kept informed
Assisting with the preparation of client invoices
Providing a weekly update on work requests
Ensuring the smooth running of the office
Additional Responsibilities
Assist in the production of monthly statistics for work requests and work completed
General office administrative and duties
Acting as office receptionist
Assisting with post room and courier services as required
Assisting with or carrying out any other reasonable duties for which they have been trained and are competent.
To work flexibly and be prepared to perform other reasonable duties either at the normal place of work or other Company establishments
Carry out all duties in a safe manner and in accordance with the Companys Health & Safety Policies and Procedures
Present a professional and friendly image to all clients, customers and potential customers
Chasing payment of invoices
You will:
Be analytical with good IT skills and knowledge of MS Office products
Have strong administration skills, accurate with a good eye for and close attention to detail
Be used to working to strict deadlines, working quickly, steadily and consistently.
Be confident with an excellent telephone manner
Be resilient and persistent in chasing people and ensuring that results are obtained
Be able to develop robust relationships with subcontractors and internal engineers which enables them to chase people effectively and get results
Be able to monitor and track work requests and chase subcontractors, suppliers and engineers to ensure that appropriate action is taken.
Be a good team player with a flexible and proactive approach to work
Have excellent organisational and prioritisation skills
Have A-Level or equivalent (preferred)
Have customer service: 4 years (preferred)
Have administrative experience: 3 years (required)
Driving Licence (beneficial)
Language: English
Spanish (beneficial)
As the successful candidate, our client offers:
Salary: £26,000.00-£28,000.00 per year negotiable depending on experience.
Auto Enrolment Pension Scheme(Nest)
Company Phone
Company credit card
Hours per week 40 hours
Full-time, Permanent Contract with 3 month probation period
London based role with Head Office located in Ealing, Greater London: reliably commute or plan to relocate before starting work (required)
Benefits:
Flexitime,
Sick pay
Monday to Friday
Reference : Office Administrator jobs
Reference : Office Administrator jobs
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Published at 02-05-2024
Viewed: 79 times
Viewed: 79 times