Full-timeIntermediate Technical Writer

0 applicants

at Innovatia, Inc in California

Position Summary

Works with internal and external organizations to develop, plan and write/edit internal and external technical documentation. Work requires use of the appropriate editorial/logical methodologies and process management. Ensures that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material.

Duties and Responsibilities

• Conceptualize, plan, develop and write documentation sets, including complex technical material, with limited or no supervision.

• Identify, plan for, and revise technical writing project requirements, and research complex source material for documentation projects.

• Collaborate with cross-functional teams such as TAC, engineering, test, product marketing and other documentation teams to produce accurate, high quality documentation for our customers.

• Define logical content strategy, content architecture, data model, schema design, descriptive metadata stewardship, topic set, taxonomy, and content data governance.

• Work closely with stakeholders to understand business and technical requirements, analyze and define user requirements and user personas.

• Understand business cases for creating newer content types and include them in short-term and long-term content strategies to stay ahead of the competition.

• Assess, catalogue, and organize content inventory and define a content strategy to improve the structure of content, access to information, and relevancy of content to the targeted audience.

Business/Technical Knowledge, Skills, and Expertise:

• High proficiency in networking technology and a thorough understanding of technical writing and project management.

• Experience in producing user documentation including installation guides, configuration guides, CLI guides and Online Help documentation.

• Excellent verbal and written communication skills.

• Strong working knowledge and application of style guides and industry practices.

• Understand business process flows, navigational flow, create wireframes, site maps, and use cases.

• Possess a strong understanding of the value of conceptual, logical, and physical data modeling, and add value to content-centric organizations.

• Possess an understanding of the fundamentals of information architecture, content strategy, and related taxonomies.

• Have in depth understanding of content-systems related functions, processes, and editorial functions utilizing current web-based technologies and data architectures.

• Have in depth understanding of DITA and related standards and tools.


• Post-secondary education required

• Knowledge of technical writing for highly complex networking technology

• Teamwork

• Ability to solve problems and make decisions

• Innovation and learning

• Industry knowledge

• Ability to think globally

• Customer focused

• Leadership skills

• Acknowledged technical expertise on product and domain

• Be a customer advocate

To apply for this dynamic opportunity, upload your resume to www.Innovatia.net/Careers

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer

Reference : Intermediate Technical Writer jobs

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