Full-time Lead Business Analyst (Siebel CRM)-Milwaukee; WI

at job-adviser in Wisconsin

Lead Business Analyst (Siebel CRM)



Duration: 6 months



Location - Milwaukee, WI .









Requirements:







1. Bachelor of Science Degree in Engineering or Computer Science, or

equivalent experience.







2. Demonstrated technology/systems management experience, or demonstrated

project leadership, people leadership, and technology leadership skills.







3. Knowledge of CRM concepts and processes (preferably Siebel driven)







4. Knowledge of Service businesses (Quote-to-Cash and Procure-to-Pay

processes).







5. Knowledge of SOX controls and how they affect day-to-day business

processes.







6. 24x7 availability for escalation and business process monitoring (to

provide business process prioritization and work-around identification

during critical outages).







7. Ability to travel to the branches and work with end users.







8. Five years of Systems or Technology Development/Operations experience.







9. Knowledge of latest information technology tools and practices and how to

cost-effectively apply them to solve business problems.







10. Knowledge of procedures in relevant IT operations, technology, and/or

business functional areas such as marketing, product development and support

processes and procedures.







11. Demonstrated ability to influence others at multiple organizational

levels, to lead and work in a team-environment; ability to lead

collaborative efforts with user, development, business, and support groups;

good written and oral communication skills, flexibility and adaptability to

changing situations.







12. Ability to accurately judge individual capabilities and limitations, to

manage the performance and contributions of others, to provide sensitive and

constructive feedback, and to provide career development coaching for

technical professionals.






Reference : Lead Business Analyst (Siebel CRM)-Milwaukee; WI jobs

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